Return window
30 days
The clock starts from the delivery date.
Return fees
Free returns. Original shipping charges are not refunded.
Refunds
Refund to your original payment method.
Refunds are typically issued within 21 days after the retailer receives your return.
Exchanges
Exchanges supported
Final sale (not returnable)
- Last Chance items discounted 40% or more (final sale, cannot be returned or exchanged)
Item condition
Original tags must be attached.
Original packaging is required.
Checked by hand against Birkenstock's published policy. Stores change their rules, so confirm on the store's site before you send anything back.
Keep this deadline for you.
Get started freeForward the order email or connect Gmail (early access). OneTap counts down the return window, reminds you before it closes, and asks whether the refund came back.