Less to keep in your head.

Money owed to you

Keep refunds on the way and unused credit in view.

Refunds on the way

See refunds you are waiting for, with an expected-by date when we have one.

Store credit

Keep store credit next to the purchase it came from.

Gift cards

See gift card balances from your emails.

Promo credit

See promo credit and when it expires, if the email says.

Overdue refunds

Get flagged when a refund is later than the store usually takes.

Cancelled-order refunds

Track the refund when an order is cancelled.

Money-back card

Choose to share a result after the money is received.

Payment-schedule alert

A reminder when a returned purchase still has scheduled Klarna, Afterpay or Affirm payments.

Return windows

See each return deadline and decide before it closes.

Keep it or return it

Mark what you are keeping and what goes back.

Return guidance

Zaya guides you. You complete the return with the retailer.

Brand return policies

Look up windows, fees and conditions for supported brands.

Label and QR storage

Keep the retailer's label or QR code ready for drop-off.

Return journey

From Return started to Refund received, without confusing issued with received.

Refund check-ins

Check whether the refund arrived and record what you received.

Reminders

Manage reminder preferences in Settings.

Exchange tracking

Keep the replacement journey inside the return.

Forward a receipt

Send an order email to orders@theonetap.co.

Connect Gmail

Optional shopping-email import with read-only access.

We only read your shopping emails: orders, shipping, returns and refunds. We never sell your data. Privacy

Extra verified addresses

Your sign-in email plus up to 2 more with Pro.

Your own OneTap forwarding address

One rule for your shopping emails.

Order journey

Ordered, Shipped, Out for delivery and Delivered.

Shopping history

Keep your orders in view on Starter or Pro.

Delivery alerts

Delivered, delayed, exception and a check-in asking whether it arrived.

Zaya-drafted messages

Zaya drafts it. You review and send.

Zaya chat

Ask about your purchase and the next step.

Returns insights

See your return patterns together.

Shopping insights

Understand your purchases in the Shopping view.

Estimated time saved

An estimate in your insights, not a measured saving.

Problem with this order

Keep a purchase problem and its next step together.

Invite a friend

When their first order comes in, you both get a free month of Pro.

Act from a notification

Return it or Keep it, directly from the reminder.

Text Zaya

Reminders and actions by SMS.

Data export

Use existing account controls to export your data.

Account deletion

Find account-deletion controls and the Privacy Policy in Settings.

Price-drop watch

Watch eligible prices at a few verified retailers.

Recall alerts

See relevant new recall notices when there is a supported match.

Resale suggestions

Consider a resale handoff after the return window closes.

Warranty answers

Ask Zaya about warranty details in your shopping emails.