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OneTap
The OneTap toolkit

A clear next step, all the way back.

Zaya guides you. You complete the return with the retailer.

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Return windows

See each return deadline and decide before it closes.

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Keep it or return it

Mark what you are keeping and what goes back.

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Return guidance

Zaya guides you. You complete the return with the retailer.

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Brand return policies

Look up windows, fees and conditions for supported brands.

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Label and QR storage

Keep the retailer's label or QR code ready for drop-off.

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Return journey

From Return started to Refund received, without confusing issued with received.

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Refund check-ins

Check whether the refund arrived and record what you received.

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Reminders

Manage reminder preferences in Settings.

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H&M order journey from return started to refund received on October 22.Refund received: $39.59. Landed October 22, 2026. This return is closed out.

You complete the return with the retailer. Check the supported-brand policy.

Start with your next order.

Start with a receipt. Keep the next step in view.

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