Return policies / Apple
Apple return policy
Last verified August 4, 2026Return window
14 days
The clock starts from the delivery date.
Return fees
Free returns
Free returns (in-store).
Refunds
- Original payment method
- Gift card
Refunds are typically issued within 5 days after the return is processed.
Exchanges
Exchanges supported
Final sale (not returnable)
- Opened software (unopened boxed software with intact seal may be returnable)
- Electronic software downloads
- Apple Gift Cards
- Apple Developer products
- Custom ZEISS optical inserts / prescription lenses
Item condition
Original tags must be attached.
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