OneTapReturn policies / Banana Republic
Banana Republic return policy
Last verified July 31, 2026Return window
30 days
The clock starts from the delivery date.
Return fees
Free returns
Refunds
Refund to your original payment method.
Refunds are typically issued within 7 days after the retailer receives your return.
Exchanges
Exchanges supported
Final sale (not returnable)
- Items marked Final Sale
- Encore Market items
- Masks
- Swimwear without original tags and hygienic liner intact
- Mail-only items cannot be returned in store
Item condition
Original tags must be attached.
Returning something? OneTap tracks your return deadlines automatically and Zaya handles the return for you — just forward your order email and forget it.