Return policies / Bershka
Bershka return policy
Last verified August 3, 2026Return window
30 days
The clock starts from the ship date.
Return fees
$5.95 return fee
Refunds
- Original payment method
Exchanges
No exchanges
Final sale (not returnable)
- Personalized/customized items
- Lingerie and underwear
- Earrings
- Hair accessories
- Caps and hats
- Print-on-demand and Bershka Print Shop items
- Opened fragrances/beauty
- Separated multipacks
- Used accessories returned without original packaging
- Swimwear without the original hygiene sticker
Item condition
Original tags must be attached.
Returning something? OneTap tracks your return deadlines automatically and Zaya handles the return for you — just forward your order email and forget it.