Return policies / Best Buy
Best Buy return policy
Last verified August 4, 2026Return window
15 days
The clock starts from the delivery date.
Return fees
Return fee applies
In-store returns are typically free.
Refunds
- Original payment method
- Store credit
Refunds are typically issued within 5 days after the return is processed.
Exchanges
Exchanges supported
Final sale (not returnable)
- Items damaged, unsanitary, dented, scratched or missing major contents (return may be denied)
- Apparel that has been worn or laundered or has tags removed
- Certain items non-returnable once opened
- Digital/downloadable content
Item condition
Original tags must be attached.
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