Return window
30 days
The clock starts from the delivery date.
Return fees
Return shipping not refunded unless the store made an error.
Refunds
Refund to your original payment method.
Refunds are typically issued within 20 days after the retailer receives your return.
Exchanges
No exchanges
Final sale (not returnable)
- Opened items
- Skincare
- Haircare
- Makeup
Item condition
Original tags must be attached.
Original packaging is required.
Checked by hand against Fragrance.com's published policy. Stores change their rules, so confirm on the store's site before you send anything back.
Official Fragrance.com website
Keep this purchase and refund in view.
Get started freeForward an order email to orders@theonetap.co. Keep the purchase, return decisions and refund check-ins together.
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