Return policies / Levi's

Levi's return policy

Last verified August 4, 2026

Return window

30 days

The clock starts from the delivery date.

Return fees

$7.50 return fee

In-store returns are typically free.

Refunds

  • Original payment method
  • Gift card

Refunds are typically issued within 15 days after the return is processed.

Exchanges

Exchanges supported

Final sale (not returnable)

  • Final Sale items
  • Customized/engraved products
  • Shipping and handling fees
  • Gift cards
  • Gift wrap charges
  • Donations

Item condition

Original tags must be attached.

Returning something? OneTap tracks your return deadlines automatically and Zaya handles the return for you — just forward your order email and forget it.