Return policies / Madewell

Madewell return policy

Last verified August 3, 2026

Return window

30 days

The clock starts from the purchase date.

Return fees

$7.50 return fee

In-store returns are typically free.

Refunds

  • Original payment method

Refunds are typically issued within 14 days after the return is processed.

Exchanges

Exchanges supported

Final sale (not returnable)

  • Final sale items
  • Monogrammed/personalized items
  • Vintage/altered garments

Item condition

Original tags must be attached.

Returning something? OneTap tracks your return deadlines automatically and Zaya handles the return for you — just forward your order email and forget it.