OneTapReturn policies / Mango
Mango return policy
Last verified August 22, 2026Return window
30 days
The clock starts from the shipment date.
Return fees
Free returns
Refunds
- Refund to your original payment method
- Exchange
Refunds are typically issued within 20 days after the retailer receives your return.
Exchanges
Exchanges supported
Final sale (not returnable)
- Swimwear, lingerie and underwear unless the protective seal is intact (never returnable in store)
- Earrings
- Personalised or altered items
- Fragrances, candles and cosmetics unless in original sealed packaging
- Gift cards
Item condition
Original tags must be attached.
Returning something? OneTap tracks your return deadlines automatically and Zaya handles the return for you — just forward your order email and forget it.