Return policies / Peppermayo

Peppermayo return policy

Last verified August 3, 2026

Return window

21 days

The clock starts from the delivery date.

Return fees

$18.00 return fee

Refunds

  • Original payment method
  • Store credit
  • Exchange

Refunds are typically issued within 14 days after the return is processed.

Exchanges

Exchanges supported

Final sale (not returnable)

  • Items marked final sale
  • All sale-tab items
  • Cosmetics
  • Hair products
  • Masks
  • Underwear
  • Earrings
  • Swimwear with broken hygiene seal

Item condition

Original tags must be attached.

Original packaging is required.

Returning something? OneTap tracks your return deadlines automatically and Zaya handles the return for you — just forward your order email and forget it.