Pull&Bear return policy

Return window

30 days

The clock starts from the delivery date.

Return fees

$5.95 return fee

Drop-off returns are free within the first 15 days. After day 15, a $5.95 fee is deducted from the refund.

Refunds

Refund to your original payment method.

Refunds are typically issued within 14 days after the retailer receives your return.

Exchanges

No exchanges

Final sale (not returnable)

• Customised items
• Promotional packs (single item: no partial return, packaging intact)
• Underwear without the protective cardboard, bag or sticker intact
• Swimwear without the hygiene sticker or safety seal
• Accessories without original packaging intact
• Fragrances, candles and cosmetics unless in original sealed packaging

Item condition

Original tags must be attached.