OneTapReturn policies / Sephora
Sephora return policy
Last verified July 31, 2026Return window
30 days
The clock starts from the purchase date.
Return fees
Free returns
Refunds
Refund to your original payment method.
Refunds are typically issued within 7 days after the retailer receives your return.
Exchanges
No exchanges
Final sale (not returnable)
- Items returned after 30 days (no exceptions)
- Heavily used or empty products
Returning something? OneTap tracks your return deadlines automatically and Zaya handles the return for you — just forward your order email and forget it.