Return window
30 days
The clock starts from the purchase date.
Return fees
10% restocking fee, plus return shipping.
Refunds
Refund to your original payment method.
Refunds are typically issued within 20 days after the retailer receives your return.
Exchanges
No exchanges
Final sale (not returnable)
- Rental textbooks (no refund)
- Marketplace items
- Items marked Not returnable
- Opened bundles, looseleaf or sealed items
- Used or revealed access codes
Item condition
Original tags must be attached.
Checked by hand against TextbookX's published policy. Stores change their rules, so confirm on the store's site before you send anything back.
Keep this purchase and refund in view.
Get started freeForward an order email to orders@theonetap.co. Keep the purchase, return decisions and refund check-ins together.
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