OneTapReturn policies / The Home Depot
The Home Depot return policy
Last verified August 4, 2026Return window
90 days
The clock starts from the delivery date.
Return fees
Free returns
Refunds
- Refund to your original payment method
- Store credit
Refunds are typically issued within 7 days after the retailer receives your return.
Exchanges
Exchanges supported
Final sale (not returnable)
- Gift cards and store credits (sales are final)
- Custom/configured products
- Cut flowers
- Labor and installation services
- Hazardous materials and items containing flammable liquids/gases (mail-return prohibited)
Item condition
Original tags must be attached.
Returning something? OneTap tracks your return deadlines automatically and Zaya handles the return for you — just forward your order email and forget it.