OneTapReturn policies / Ulta Beauty
Ulta Beauty return policy
Last verified July 31, 2026Return window
30 days
The clock starts from the purchase date.
Return fees
In-store returns are free. Return shipping is deducted from the refund for mail returns.
Refunds
Refund to your original payment method.
Refunds are typically issued within 10 days after the retailer receives your return.
Exchanges
Exchanges supported
Final sale (not returnable)
- Intimate wellness devices
- Salon-purchased wigs and hair extensions
- Ulta Beauty at Target purchases (return at Target only)
- DoorDash/Instacart orders (in-store return only, merchandise credit)
Item condition
Original tags must be attached.
Returning something? OneTap tracks your return deadlines automatically and Zaya handles the return for you — just forward your order email and forget it.