Return policies / Victoria's Secret
Victoria's Secret return policy
Last verified July 31, 2026Return window
90 days
The clock starts from the purchase date.
Return fees
Free returns
Free returns (in-store).
Refunds
- Original payment method
- Store credit
Refunds are typically issued within 5 days after the return is processed.
Exchanges
Exchanges supported
Final sale (not returnable)
- Items with sewn-in garment tag cut or removed
- Items with "Required for Return" tag removed
- Gift cards
Returning something? OneTap tracks your return deadlines automatically and Zaya handles the return for you — just forward your order email and forget it.